Frequently Asked Questions About AZ&Me

This page will help answer some of the most common questions that patients have about our program. If your question isn't answered here, please call AZ&Me at 1-800-AZandMe (1-800-292-6363) Monday through Friday, 9 AM – 6 PM ET.

What is the AZ&Me Prescription Savings Program?

The AZ&Me Prescription Savings Program helps eligible patients without insurance or with Medicare access their AstraZeneca medications at no cost.

Which medications are covered by AZ&Me?

Most AstraZeneca medications are covered by the program. To see the current list of products on AZ&Me, click HERE.

Does AZ&Me cover generic medications?

The program does not cover generic medications—only AstraZeneca brand-name medications. To see the current list of products on AZ&Me, click HERE.

Is there a cost to enroll or participate in AZ&Me?

There is no fee to apply to AZ&Me and there is no fee to stay enrolled in the program.

How can I apply to AZ&Me?

There are a few ways you can enroll in the program:

Apply online. To sign in or register, click HERE
Fill out a hard-copy application and have your doctor’s office fax it to 1-877-239-0867. To download an application, click HERE

How do I know if I am eligible for AZ&Me?

To receive support from the AZ&Me Prescription Savings Program, you will need to meet certain requirements. Please review the eligibility requirements below:

You must be a resident of the United States
You are being treated by a US-licensed healthcare practitioner
You must not have any commercial (private or employer-sponsored) insurance or insurance through a government program other than Medicare
You must not be receiving any other assistance to help pay for your medication
For AZ&Me’s Specialty and Primary products, your annual adjusted gross income must be at or below 300% of the Federal Poverty Level
For AZ&Me’s Rare Disease product(s) (WAINUA), your annual adjusted gross income must be at or below 500% of the Federal Poverty Level
If you are a Medicare Beneficiary, you must not be eligible for or enrolled in Medicare’s Extra Help program, also known as Low-Income Subsidy (LIS) for Medicare Part D

To see if you may be eligible for AZ&Me click HERE to take our Eligibility Assessment.

Once my application is accepted, how long am I enrolled in AZ&Me?

For patients without insurance:

If you meet all eligibility requirements, you may be enrolled for up to 12 months. You can re-enroll every year as long as you are still eligible

For patients with Medicare:

If you meet all eligibility requirements, you may be enrolled through December 31st of the calendar year in which you are enrolled. You can re-enroll every year as long as you remain eligible

How do I send the prescription for my medication?

Once you are officially enrolled, AZ&Me will reach out to your doctor’s office to get the prescription.

How many days of medication can I receive from AZ&Me?

This is determined by the amount indicated by your doctor on the prescription, in addition to the specific guidelines for each medication. AZ&Me can send you up to a 90-day supply per fill.

When can I refill my medication?

You can track your refill eligibility and provide shipment confirmation online. To sign in or register, click on the Sign In button at the top of this page and select Patient/Legally Authorized Representative or Prescriber/Office or call 1-800-292-6363.

Will I get notified of when my medication is being shipped?

Yes, we will send you an update to your preferred communication method once an order has been sent to the pharmacy, as well as once it has shipped with tracking information. For patients interested in receiving real-time updates via our AZ&Me Digital Assistant, click HERE to opt-in to receive timely and secure updates when action is needed.

ELIGIBILITY AND ENROLLMENT

There are a few ways you can enroll in the program:

Apply online. To sign in or register, click HERE
Fill out a hard-copy application and have your doctor’s office fax it to [1-877-239-0867]. To download an application, click HERE

To receive support from the AZ&Me Prescription Savings Program, you will need to meet certain requirements. Please review the eligibility requirements below:

You must be a resident of the United States
You are being treated by a US-licensed healthcare practitioner
You must not have any commercial (private or employer-sponsored) insurance or insurance through a government program other than Medicare
You must not be receiving any other assistance to help pay for your medication
For AZ&Me’s Specialty and Primary products, your annual adjusted gross income must be at or below 300% of the Federal Poverty Level
For AZ&Me’s Rare Disease product(s) (WAINUA), your annual adjusted gross income must be at or below 500% of the Federal Poverty Level
If you are a Medicare Beneficiary, you must not be eligible for or enrolled in Medicare’s Extra Help program, also known as Low-Income Subsidy (LIS) for Medicare Part D

To see if you may be eligible for AZ&Me click HERE to take our Eligibility Assessment.

For details on how the program works, click HERE to view Enrolling in the Program.

For patients without insurance:

If you meet all eligibility requirements, you may be enrolled for up to 12 months. You can re-enroll every year as long as you are still eligible

For patients with Medicare:

If you meet all eligibility requirements, you may be enrolled through December 31st of the calendar year in which you are enrolled. You can re-enroll every year as long as you remain eligible

RECEIVING YOUR MEDICATION

Once you are officially enrolled, AZ&Me will reach out to your doctor’s office to get the prescription.

This is determined by the amount indicated by your doctor on the prescription, in addition to the specific guidelines for each medication. AZ&Me can send you up to a 90-day supply per fill.

Most products are eligible for automatic refill by default, while others require an address confirmation from the patient or health care provider before each shipment. Your refill becomes available after taking two-thirds of your current medication. This percentage is calculated from the date your most recent AZ&Me order was filled and is automatically determined by the pharmacy. You can track your refill eligibility and provide shipment confirmation online. To sign in or register, click on the Sign In button at the top of this page and select Patient/Legally Authorized Representative or Prescriber/Office or call 1-800-292-6363.